We have a 90-day guarantee for plant health.

Your plant's health is the most important thing to us. To ensure your easyplants thrive, we offer personal guidance and assistance via our dedicated plant-expert support. If your plant shows signs of stress, please get in touch with us and send a photo of the issue. We'll try our best to help and guide you on how to recover your plant. If the problem is beyond recovery, your plant is guaranteed by our policy for the first 90 days - we will send a replacement easyplant or refund the plant in full.

Please note that, like all natural things, plants can have minor blemishes or imperfections - that is what makes them unique. It is normal for plants to experience some stress or shed leaves after being shipped, and it may take time for them to adjust to their new surroundings. These issues are outside the refund policy as they can be easily remedied.