Skip to main content
All CollectionsOrdering
Will I get a confirmation email with my order?
Will I get a confirmation email with my order?

Learn about the order confirmation process at easyplant and what to expect after placing your order

Updated over 9 months ago

Yes. When you order, you’ll be asked to enter your email address or your phone number. We’ll send your confirmation details (including a link to view your order) to whichever contact method you choose at checkout.

You'll also see a confirmation screen with your order number and all your order details once your order is through.

You can check your order status using the 'Order Status' widget when tapping on the chat icon on the bottom right hand corner.

Please note extreme heat/cold during peak Summer & Winter days along your easyplant's route can affect delivery time estimates. We do this to ensure your plant arrives as healthy as possible and we will email you if this happens.

Did this answer your question?