At easyplant, every plant is carefully prepared and packaged to help it arrive healthy and ready to thrive. While plants are living organisms and minor cosmetic changes can happen during transit, our shipping process is designed to minimize stress and protect your plant along the way.

Each plant is packaged using materials designed to help keep it secure during transit.

Depending on the season and destination, packaging may include:

These measures help reduce movement and protect plants from changing weather conditions while they're in transit.

During periods of extreme weather, we take additional precautions to protect your plant.

If temperatures are expected to be unsafe for shipping, we may delay your order until conditions improve. While this may extend delivery times, it helps give your plant the best chance of arriving in good condition.

Because plants are living organisms, it's normal to see minor signs of shipping stress, such as:

These changes are usually temporary and don't affect the plant's long-term health.

If your plant arrives with significant damage or appears unhealthy:

Your plant is covered by our 90-day Plant Health Guarantee, and we'll work with you to determine the best solution.

Yes. Small tears, bent leaves, or minor cosmetic blemishes can occur during shipping and are usually temporary or cosmetic.

Sometimes. If severe weather creates conditions that could harm your plant during transit, your shipment may be delayed until it's safer to ship.

Take photos and contact the easyplant support team. We'll review your plant's condition and help determine the next steps under our 90-day Plant Health Guarantee.