FAQs
Frequently Asked Questions before Purchase
108 articles
- What are the sizes of the stands?Understand the size and height of each easyplant stand and how high it lifts the plant off the ground
- What are the colors and finishes of the pots?Delve into the color options and finishes available for easyplant pots, and find the perfect match for your decor
- How to choose a pet friendly easyplant
- Can I put my easyplant outside?Discover the perfect spots for your easyplant indoors
- The plant I wanted is no longer on the websiteFind out what to do if the plant you want is no longer listed on easyplant.
- How do HVAC vents impact plant health, and how can you protect your plants?
- What is the process for receiving a replacement from easyplant for damaged or unhealthy plants?
- How can I troubleshoot and care for struggling plants with easyplant?
- How long does it take to receive a replacement item from easyplant?
- What are the best steps to revive and maintain the health of my easyplant?
- How do I trim yellow, brown, or damaged leaves from my ZZ Plant and maintain its health?
- Why did easyplant transition from ceramic pots to alternative materials?
- What should I do if my easyplant or other houseplants develop brown spots on the leaves?
- How should I care for a Marble Pothos to recover from shipping stress or damage?
- What should I do if a plant from easyplant arrives in poor condition?
- How can I care for and revive a Norfolk Island Pine showing signs of browning, drying, or curling?
- How can I care for my replacement Anthurium to thrive using an easyplant self-watering system?
- How can I care for and address leaf issues in my Bird of Paradise plant?
- How can I replace my easyplant if it's damaged, missing, or unsatisfactory?
- How can I resolve missing or damaged plant stand issues with my easyplant order?Missing and damaged plant stand issues
- How do I help a Fiddle Leaf Fig settle into its new environment?
- Why are my plant's leaves turning brown, and how can I address it?
- How do I know when and how to repot plants, including easyplant and other self-watering systems?
- How can I care for my ZZ Plant after shipping and what are the steps if it's struggling?
- How can I maintain the right humidity for tropical household plants?
- What should I do if my plant arrives damaged or stressed during shipping?
- How do I care for a Money Tree and ensure its health after delivery or in a new home?
- What should I do if my Rubber Tree is losing leaves, showing discoloration, or otherwise struggling?
- How should I use a grow light for my easyplant in low-light conditions?
- How should I care for an Anthurium and address common issues effectively?
- How do I handle and care for a Snake Plant with damaged leaves, brown tips, or discoloration?
- What should I do if my Fiddle Leaf Fig from easyplant is struggling, experiencing leaf loss, or appears unhealthy after delivery?
- What should I do if my easyplant arrives dead or damaged?
- How do I troubleshoot water absorption issues with my EasyPlant Fiddle Leaf Fig?
- How can I manage and recover plants affected by shipping damage, including cold exposure?
- How can I manage and eliminate fungus gnats in an easyplant system?
- How can I obtain a refund or replacement for an easyplant purchase, including gifted plants?
- How can I improve the health and condition of my Fiddle Leaf Fig?
- How can I update the email address associated with my order for notifications?
- How should I care for and repot my easyplant Fiddle Leaf Fig?
- How can I properly care for and maintain a healthy Majesty Palm?
- How do I troubleshoot common care issues with my ZZ plant, including yellowing leaves, black spots, and damaged pots?
- How can I help my easyplant thrive after arrival or when facing common issues like yellowing leaves?
- What should I do if my Money Tree arrives damaged?
- What are the light requirements and best practices for lighting a Lady Palm?
- How can I address flowering issues and damaged blooms with my easyplant?
- How can I identify and treat common leaf spot issues on Anthurium plants?
- What are the size specifications and differences for Money Tree plants offered by easyplant?
- How can I increase humidity for Calathea plants to help them thrive?
- How can I troubleshoot and maintain the self-watering system of my easyplant pot?
- What are the best light conditions for Cast Iron and Janet Craig plants?
- How do I determine if my easyplant needs repotting, and what steps should I follow?
- What type of water should I use for my easyplant?
- How do I care for newly delivered easyplant palms and other plants to ensure they thrive?
- How can I care for my easyplant and reuse its pot effectively?
- What are the growth expectations, size differences, and care tips for Large and Huge Fiddle Leaf Fig plants?
- How can I care for my plant if it has yellowing leaves, shedding, or other issues after arrival?
- What are the ideal light conditions and placement for a Holiday Cactus?
- What are the best plants for an office environment?
- How do I know when to repot my rubber plant, and what are the best practices?
- How does easyplant ensure plants are safely packaged and shipped to maintain their quality?
- Why Your White Bird of Paradise Leaves Aren’t Unfurling (And How to Help)
- What are the options under easyplant's 90-day plant health guarantee and beyond?
- How do I care for and troubleshoot common issues with Dracaena Marginata?
- What are the light requirements and best placement for Marble Pothos and Hoya Tricolor plants?
- How do promo codes work on easyplant, and how can I use them effectively?
- What should I know about the size, arrival expectations, and care of the Bird of Paradise plant from easyplant?
- What should I do if my Fiddle Leaf Fig plant arrives damaged or with issues?
- How do I care for and troubleshoot issues with my Rattlesnake Calathea plant?
- What are the general care tips for helping a replacement or newly arrived ZZ plant thrive?
- How can I troubleshoot and prevent common issues with my easyplant?
- What are the replacement options and policies for dead or dying easyplants?
- How do I properly water and maintain an easyplant Marble Pothos using the built-in reservoir system?
- How does easyplant handle refunds for cancellations, product issues, and refund status?
- How can I request replacements for multiple damaged plants from easyplant?
- Can I exchange or replace my easyplant pot for a different color?
- What type of water should I use to prevent leaf discoloration in sensitive plants?
- Emailing easyplantI didn't get a reply to my email?
- What should I do if my easyplant arrives damaged or in poor condition?
- What should I do if my easyplant gift card was not received by the recipient?
- What is root rot, and how can it be identified and prevented?
- How should I water my easyplant, troubleshoot watering issues, and manage plant-specific needs?
- What is easyplant's policy on plant exchanges and replacements?
- What should I do if my plant arrives in poor condition or doesn't match expectations?
- How can I submit photos of my easyplant for support or troubleshooting?
- How can I prevent and manage white fungus on my easyplant’s soil?
- How to Unsubscribe from easyplant Marketing MessagesDetails on how to remove yourself from mailing lists
- What should I do if my easyplant arrives damaged, dead, or unsatisfactory?
- What should I do if my easyplant arrives damaged, unhealthy, or struggling after shipping?
- What are the small bugs in my easyplant’s soil, and how can I identify and remove them?
- How can I troubleshoot and resolve poor water absorption in my easyplant's reservoir system?
- What should I do if my easyplant pot arrives broken or damaged?
- What plants are suitable for low-light bathrooms, and how should they be cared for?
- Why might my plant look different from the advertised photo, and what are the refund policies?
- What should I do if my easyplant arrives damaged or shows signs of distress?
- Do you ship to Europe?information about easyplant Europe
- What Should I Do If My easyplant Arrives Damaged, Stressed, or Delayed?
- How long can an easyplant stay in its shipping box, and what should I do upon delivery?Learn how long an easyplant can safely stay in its shipping box, when to unbox it after delivery, and what steps to take to help your plant acclimate and thrive.
- How can I email the plant care instructions/chat transcript you provided to myself?Saving chat transcript
- How should I place my indoor plants for optimal light and health?
- How can I prevent overwatering and recover overwatered plants using the easyplant system?
- What should I do if my snake plant arrives damaged?
- How do I care for an easyplant with crispy, brown, or damaged leaves?
- What is easyplant's refund policy for plants?
- Why does my plant look different from the online photos, and what should I do about it?
- What should I do if my easyplant arrives damaged?
- What should I do if my plant stand is missing, damaged, or incorrect?
- How to browse our plants & stands without entering your emailYou don't need to share your email to browse easyplant. Learn how to skip through the onboarding screens and go straight to the full collection.